Rockingham County Health and Human Services
Felissa Ferrell
Director of Health and Human Services
Felissa Ferrell
Director of Social Services
Susan Young, BSN
Interim Health Director

Rockingham County Seal

Family Care Coordination

Family Care Coordination (FCC) is a case management program with a focus on assisting the pregnant woman in meeting her psychosocial and medical needs as well as providing educational information relating to pregnancy and parenting. The case manager ensures the pregnant woman receives prenatal care and is a resource for services available in the community. The client is contacted as least monthly during the pregnancy and two months following delivery by a social worker or registered nurse. More frequent contact may occur based on the woman’s needs. 
  • Target Population: Medicaid eligible pregnant women. (Non-Medicaid eligible pregnant women enrolled on a limited basis.)
  • Hours of Operation: Monday-Friday 8 am to 5 pm
  • Contact:  Rockingham County Division of Public Health at (336) 342-8161 

Care Coordination for Children

CC4C is a program offered at no charge for children birth to 5 years of age who:
  • Have long term medical conditions; and/or
  • Are dealing with challenging levels of stress; and/or
  • Are referred by the child's doctor
When the care manager receives a referral, they will talk with you to determine whether your child and family could benefit from CC4C services.  CC4C care managers work with families through:
  • home visits
  • phone calls
  • visit the doctor with you
  • and other types of contacts
What CC4C Care Managers Do:
  • Recognize you as the expert on your child.
  • Ask you about your child's and family's needs, concerns, goals, and questions.
  • Work with you to help you build a strong link to a medical home (regular doctor) for your child.
  • Work with your child's health care providers to be sure you get what you need.
  • Offer referrals to community resources to meet your family's specific needs.
  • Assist families dealing with challenging levels of stress.
  • Offer information on health and family topics, including child growth and development.
  • Take the time to talk about your child's health and development.
  • Help you get answers to your questions.
  • Hours of Operation: Monday-Friday 8 am to 5 pm
    Exceptions are county recognized holiday/county closings for adverse weather.
  • Contact: Rockingham County Division of Public Health (336) 342-8161

Pregnancy Care Management

Pregnancy Care Management services are available to pregnant women enrolled in North Carolina Medicaid statewide, and to a limited number of low income, uninsured pregnant women in some counties.  Pregnancy Care Managers are registered nurses or social workers who will work with you and your prenatal care provider to ensure you receive the best possible care while you are pregnant and after you deliver your baby.

Your Pregnancy Care Manager Can Help You by

  • Going over your prenatal care provider's plan for a healthy pregnancy
  • Coordinating your care across all of your providers
  • Helping you get the services you need, like medical care, transportation, food, or stable housing
  • Referring you to other programs, like childbirth or breastfeeding education classes, family planning, and the Women, Infants and Children (WIC) nutrition program
  • Offering ways for you to take care of yourself during pregnancy
  • Providing assistance in managing any medications you may be taking
  • Meeting with you after you have been in the hospital or the emergency room
  • Making follow-up appointments
  • Answering your questions

Your Prenatal Care Provider:  Consistent Care for You and Your Baby

  • It is important to start seeing a prenatal care provider early in your pregnancy.
  • Your prenatal care provider is your "home base" for your pregnancy care, where you and your provider share respect and trust.
  • Use your prenatal care provider for your pregnancy and postpartum health needs.
  • Contact your prenatal care provider for any questions or health concerns during your pregnancy.
  • Make an appointment with your prenatal care provider for a check-up and family planning after you've had your baby.
  • Your prenatal care provider can connect you to other doctors if you need special care during your pregnancy.
  • Target Population: Medicaid eligible pregnant women. (Non-Medicaid eligible pregnant women enrolled on a limited basis.)
  • Hours of Operation: Monday-Friday 8 am to 5 pm
  • Contact:  Rockingham County Division of Public Health at (336) 342-8161 

Postpartum/Newborn Home Visit

The postpartum/newborn home visiting program is Medicaid funded home visiting program for residents of Rockingham County. The focus of the visit is an assessment by a registered nurse (RN) of the mother and her newborn, counseling, teaching and referral. The RN weighs the newborn and after the assessment, the RN reports any abnormalities to the client’s doctor. A home visit is attempted within five working days of hospital discharge. 
  • Target Population: Medicaid postpartum women and their newborns
  • Hours of Operation: Monday-Friday 8 am to 5 pm
    A registered nurse is on call weekends and holidays from 8:00 am to 12:00 noon for visits which must be made prior to the next working day. 
  • Contact: Referrals may be made to the Rockingham County Division of Public Health (336) 342-8161

Diabetes and Chronic Disease Education

The Diabetes and Chronic Disease Self-Management Programs teaches people how to care for and manage their diabetes and/or other chronic disease at home. This helps decrease the number of health problems and hospital visits that occur.

  • Educational classes meet at the Health Department or at a community site when a minimum of 10 participants are recruited.  
  • Even though we work closely with area physicians, no doctor's order or referrals are required.
  • For more information, call (336) 342-8149 or 342-8258.


Freshstart is and evidence-based smoking cessation program developed by the American Cancer Society.  The goal of Freshstart is to help individuals prepare for a successful quit attempt.  There are a lot of resources available to help individuals, and by taking part in Freshstart, they will discover how you can become a former smoker.

  • Free Freshstart cessation classes offered by Health Department Health Education staff
    • Classes available for the general public (Male and Female)
    • Classes available for women only (pregnant women, mothers or female caregivers of children under the age of 18
  • Freshstart classes meet at the Health Department or a community site when a minimum of 10 participants are recruited
  • For more information, call (336) 342-8150

Occupational Health Services

The Occupational Health Services Program is offered to businesses and industries throughout Rockingham County. The Rockingham County Department of Public Health believes that it is imperative that each person have current and accurate information in order to lead a healthier lifestyle. We also believe that healthy lifestyles lead to less absenteeism and more productivity on the job.
  • Health screenings, follow-up, and worksite education are available on-site.
  • For more information and rates, call (336) 342-8155.

Care Coordination for Children
Care Coordination for Children
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      Rockingham County Health and Human Services
      371 NC 65 Wentworth, North Carolina 27375 | Phone: 336-342-8140 | Fax: 336-342-8356 | Contact Us
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